Terms of Website Use
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
OTHER APPLICABLE TERMS
If you purchase products or services from our site, our Website Terms and Conditions of Supply will apply to the sales.
1. INFORMATION ABOUT US
1.1. We operate the website www.saucyhorse.co.uk. We are Saucy Horse Limited, a company registered in England and Wales under company number 07510826 and with our registered office at 36 Wattleton Road, Beaconsfield, Buckinghamshire HP9 1SE. Our VAT number is 111 7720 49.
2. CHANGES TO OUR SITE
2.1. We may update our site from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
2.2. We do not guarantee that our site, or any content on it, will be free from errors or omissions.
3. ACCESSING OUR SITE
3.1. We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. Access to our site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
3.2. You are responsible for making all arrangements necessary for you to have access to our site.
This privacy notice provides you with details of how we collect and process your personal data through your use of our website(s) including any information you may provide through our site when you complete our surveys, purchase a product or service, sign up to our newsletter, register for more information or take part in a prize draw or competition.
By providing us with your data, you warrant to us that you are over 13 years of age.
Saucy Horse Ltd is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
We have appointed a Data Protection Officer who is in charge of privacy related matters for us. If you have any questions about this privacy notice, please contact the Data Protection Officer using the details set out below.
Our full details are:
Full name of legal entity: Saucy Horse Ltd
Data Protection Officer: Tracy Thomas
Email address: firstname.lastname@example.org
Postal address: 36 Wattleton Road, Beaconsfield, Buckinghamshire, HP9 1SE
If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We should be grateful if you would contact us first if you do have a complaint so that we can try to resolve it for you.
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at email@example.com.
2. WHAT DATA DO WE COLLECT ABOUT YOU
Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process certain types of personal data about you as follows:
Identity Data may include your first name, last name, gender and job role.
Contact Data may include your billing address, delivery address, email address and telephone numbers.
Financial Data may include your bank account and payment card details.
Transaction Data may include details about payments between us and other details of purchases made by you.
Technical Data may include your login data, internet protocol addresses, browser type and version, browser plug-in types and versions, time zone setting and location, operating system and platform and other technology on the devices you use to access this site.
Profile Data may include your username and password, purchases or orders, your interests, preferences, feedback and survey responses.
Usage Data may include information about how you use our website, products and services.
Marketing and Communications Data may include your preferences in receiving marketing communications from us and our third parties and your communication preferences.
We may also process Aggregated Data from your personal data but this data does not reveal your identity and as such in itself is not personal data. An example of this is where we review Usage Data to work out the percentage of website users using a specific feature of our site. If we link the Aggregated Data with your personal data so that you can be identified from it, then it is treated as personal data.
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.
3. HOW WE COLLECT YOUR PERSONAL DATA
We collect data about you through a variety of different methods including:
Direct interactions: You may provide data by filling in forms on our site (or otherwise) or by communicating with us by post, phone, email or otherwise, including when you:
– order our products or services;
– create an account on our site;
– subscribe to our service or publications;
– request resources or marketing be sent to you;
– enter a competition, prize draw, promotion or survey;
– or give us feedback.
Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources as set out below:
– Technical Data from the following parties:
WordPress, Optimonk, Mailchimp, Gravity Forms
– Analytics providers such as Google based outside the EU;
– Advertising networks such as Facebook, Twitter, LinkedIn, Instagram and other social media platforms.
– Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as PAYPAL, WORLDPAY, etc
– Identity and Contact Data from data brokers or aggregators.
– Identity and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.
4. HOW WE USE YOUR PERSONAL DATA
We will only use your personal data when legally permitted. The most common uses of your personal data are:
Where we need to perform the contract between us.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation.
Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by emailing us at firstname.lastname@example.org.
Purposes for processing your personal data
Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant.
We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data. Please email us at email@example.com if you need details about the specific legal ground we are relying on to process your personal data.
The lawful basis for retaining and processing information about individuals and organisations that have engaged with Saucy Horse Ltd is to manage and process transactions as agreed by both parties, and to provide information of relevance and interest where it has been requested via an user opt in to our marketing communications.
When processing the personal data we hold, this may be used to facilitate any of the following as outlined below:
|Purpose/Activity||Type of data||Lawful basis for processing|
|Necessary to comply with a legal obligation
Necessary for our legitimate interests to keep our records updated and to study how people and businesses use our resources, products and services
|To enable you to partake in a competition or complete a survey||(a) Identity
(e) Marketing and Communications
|Performance of a contract with you
Necessary for our legitimate interests to study how customers use our resources, products and services, to develop them and ensure the success of the programme.
|To administer and protect our programme and our site (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)||(a) Identity
|Necessary for our legitimate interests for running the programme, provision of administration and IT services, network security, to prevent fraud
Necessary to comply with a legal obligation
|To deliver relevant content and advertisements to you and measure and understand the effectiveness of our advertising||(a) Identity
(e) Marketing and Communications
|Necessary for our legitimate interests to study how customers use our resources, products and services, to develop them, to grow the programme and to inform our marketing strategy|
|To use data analytics to improve our website, resources, products and services, marketing, customer relationships and experiences||(a) Technical
|Necessary for our legitimate interests to define types of customers for our products and services, to keep our site updated and relevant, to develop our business and to inform our marketing strategy|
|To make suggestions and recommendations to you about resources, products and services that may be of interest to you||(a) Identity
|Necessary for our legitimate interests to develop our resources, products and services and grow our business|
You will receive marketing communications from us if you have:
Requested information from us or resources, products and services from us;
Provided us with your details when you entered a competition or registered for a promotion or free resources;
and in each case, you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or OR by emailing us at firstname.lastname@example.org at any time.
Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to find out more about how the processing for the new purpose is compatible with the original purpose, please email us at email@example.com
If we need to use your personal data for a purpose unrelated to the purpose for which we collected the data, we will notify you and we will explain the legal ground of processing.
We may process your personal data without your knowledge or consent where this is required or permitted by law.
5. DISCLOSURES OF YOUR PERSONAL DATA
We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above:
Service providers who provide IT and system administration services.
Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
HM Revenue & Customs, regulators and other authorities based in the United Kingdom and other relevant jurisdictions who require reporting of processing activities in certain circumstances.
Third parties to whom we transfer parts of our programme or our assets.
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
6. INTERNATIONAL TRANSFERS
Countries outside of the European Economic Area (EEA) do not always offer the same levels of protection to your personal data, so European law has prohibited transfers of personal data outside of the EEA unless the transfer meets certain criteria.
Many of our third party service providers are based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA.
Whenever we transfer your personal data out of the EEA, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented:
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission; or
Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission which give personal data the same protection it has in Europe; or
Where we use providers based in the United States, we may transfer data to them if they are part of the EU-US Privacy Shield which requires them to provide similar protection to personal data shared between the Europe and the US.
If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.
Please email us at firstname.lastname@example.org if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
7. DATA SECURITY
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. DATA RETENTION
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data: see below for further information.
In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
9. YOUR LEGAL RIGHTS
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
Request access to your personal data.
Request correction of your personal data.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request transfer of your personal data.
Right to withdraw consent.
You can see more about these rights at:
If you wish to exercise any of the rights set out above, please email us at email@example.com.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
10. THIRD-PARTY LINKS
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
5. ACCEPTABLE USE POLICY
5.1. You may use our site only for lawful purposes. You may not use our site:
5.1.1. in any way that breaches any applicable local, national or international law or regulation;
5.1.2. in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
5.1.3. for the purpose of harming or attempting to harm minors in any way;
5.1.4. to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or
5.1.5. to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
5.2. You agree not to reproduce, duplicate, copy or re-sell any part of our site in contravention of the provisions of these terms of website use.
5.3. You agree not to access without authority, interfere with, damage or disrupt:
5.3.1. any part of our site;
5.3.2. any equipment or network on which our site is stored;
5.3.3. any software used in the provision of our site; or
5.3.4. any equipment or network or software owned or used by any third party.
5.4. We may from time to time provide interactive services on our site. Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical).
5.5. We will use reasonable endeavours to assess any possible risks for users from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards set out in clause 5.7, whether the service is moderated or not.
5.6. Where we do moderate an interactive service, we will normally provide you with a means of contacting the moderator, should a concern or difficulty arise.
5.7. Where you contribute to our site, each part of any contribution, as well as its whole, must:
5.7.1. be accurate (where they state facts);
5.7.2. be genuinely held (where they state opinions);
5.7.3. comply with applicable law in the UK and in any country from which they are posted;
5.7.4. not contain any material which is defamatory of any person;
5.7.5. not contain any material which is obscene, offensive, hateful or inflammatory;
5.7.6. not promote sexually explicit material, violence or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
5.7.7. not infringe any copyright, database right or trade mark of any other person;
5.7.8. not be likely to deceive any person;
5.7.9. not be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
5.7.10. not promote any illegal activity;
5.7.11. not be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;
5.7.12. not be likely to harass, upset, embarrass, alarm or annoy any other person;
5.7.13. not be used to impersonate any person, or to misrepresent your identity or affiliation with any person;
5.7.14. not give the impression that they emanate from us, if this is not the case;
5.7.15. not advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.
5.8. We will determine, in our discretion, whether there has been a breach of this acceptable use policy through your use of our site. When a breach of this policy has occurred, we may take such action as we deem appropriate.
5.9.1. Immediate, temporary or permanent withdrawal of your right to use our site.
5.9.2. Immediate, temporary or permanent removal of any posting or material uploaded by you to our site.
5.9.3. Issue of a warning to you.
5.9.4. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
5.9.5. Further legal action against you.
5.9.6. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
5.10. We exclude liability for actions taken in response to breaches of this acceptable use policy. The responses described in this policy are not limited and we may take any other action we reasonably deem appropriate.
6. YOUR ACCOUNT AND PASSWORD
6.1. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
6.3. If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at firstname.lastname@example.org.
7. INTELLECTUAL PROPERTY RIGHTS
7.1. We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
7.2. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
7.3. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
7.4. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
7.5. You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
8. NO RELIANCE ON INFORMATION
8.1. The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
8.2. Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date.
9. LIMITATION OF OUR LIABILITY
9.2. To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our site or any content on it, whether express or implied.
9.3. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
9.3.1. use of, or inability to use, our site; or
9.3.2. use of or reliance on any content displayed on our site.
9.4. If you are a business user, please note that in particular, we will not be liable for:
9.4.1. loss of profits, sales, business, or revenue;
9.4.2. business interruption;
9.4.3. loss of anticipated savings;
9.4.4. loss of business opportunity, goodwill or reputation; or
9.4.5. any indirect or consequential loss or damage.
9.5. If you are a consumer user, please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.
9.6. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
9.7. We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
9.8. Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products or services to you, which will be set out in our Website Terms and Conditions of Supply.
10. UPLOADING CONTENT TO OUR SITE
10.1. Whenever you make use of a feature that allows you to upload content to our site or to make contact with other users of our site, you must comply with the content standards set out in our acceptable use policy at clause 5 above.
10.2. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
10.3. Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.
10.4. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights or of their right to privacy.
10.5. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
10.6. The views expressed by other users on our site do not necessarily represent our views or values.
11.1. We do not guarantee that our site will be secure or free from bugs or viruses.
11.2. You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
11.3. You must not misuse our site by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
12. LINKING TO OUR SITE
12.1. You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
12.2. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
12.3. You must not establish a link to our site in any website that is not owned by you.
12.4. Our site must not be framed on any other site nor may you create a link to any part of our site other than the home page.
12.5. We reserve the right to withdraw linking permission without notice.
12.6. The website in which you are linking must comply in all respects with the content standards set out in our acceptable use policy at clause 5 above.
12.7. If you wish to make any use of content on our site other than that set out above, please contact email@example.com.
13. THIRD PARTY LINKS AND RESOURCES IN OUR SITE
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources.
14. APPLICABLE LAW
15. CONTACT US
To contact us, please email firstname.lastname@example.org
Thank you for visiting our site – we hope it improves your day.